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    Reviews from Google and the Web

    • I found Dawn to help me with a bad period of anxiety and change in my life. Across several sessions she has hugely improved not only my anxiety but my way of thinking through councelling and hypnotherapy. I have no hesitation in recommending her whatever your requirement may be, her knowledge and guidance is second to none. Thanks again Dawn 🙏
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      Chris Massey
      28/01/2023
    • I was diagnosed alcohol dependent by my consultant. Dawn is BRILLIANT very understanding and great empathy . I am now " out of the woods" Dawn lead me there.
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      Robert Mitchell
      27/01/2023
    • Highly recommend Dawn. In the small amount of time I have been seeing Dawn she has helped me overcome some of my anxiety and habits that were making me unhappy. Dawn is totally relatable and easy to talk too. I have always struggled talking about my feelings but Dawn has really helped me overcome this. I am currently the happiest I have been in a very long time and all my anxiety has gone. Thanks Dawn
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      Abby Shears
      08/10/2022
    • Having suffered with anxiety for a number of years I became frustrated on how it was making me feel and effecting my life. Having tried a few options to help nothing seemed to work. It wasn’t until someone mentioned hypnotherapy that I thought about giving it a go. At first I was very sceptical (and nervous) but meeting Dawn for the first time she put me at ease straight away and we got talking like we’d known each other for years (which calmed my nerves) explaining to Dawn how my anxiety was effecting my work and home life she listened very attentively. Having sessions with Dawn has improved my mental health massively (whereby colleagues at work are even commenting on the change in me that they’ve seen) I cannot thank Dawn enough for giving me a new lease of life and for her ongoing help and support. I have recommend... read moreHaving suffered with anxiety for a number of years I became frustrated on how it was making me feel and effecting my life. Having tried a few options to help nothing seemed to work. It wasn’t until someone mentioned hypnotherapy that I thought about giving it a go. At first I was very sceptical (and nervous) but meeting Dawn for the first time she put me at ease straight away and we got talking like we’d known each other for years (which calmed my nerves) explaining to Dawn how my anxiety was effecting my work and home life she listened very attentively. Having sessions with Dawn has improved my mental health massively (whereby colleagues at work are even commenting on the change in me that they’ve seen) I cannot thank Dawn enough for giving me a new lease of life and for her ongoing help and support. I have recommend Dawn to numerous friends on how well she has helped me , I would urge others to do the same if they struggle with mental health. Thank you so much Dawn, I really appreciate your work. read less
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      Natalie Bannatyne
      26/09/2022
    • Dawn is fantastic. She makes you feel very comfortable talking about very personal problems. I never thought I would be the type of person to go to / benefit from therapy but she has worked wonders with my anxiety.
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      Chad Jones
      01/09/2022
    • Dawn is excellent, cannot recommend highly enough.
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      Phillip Hall
      10/08/2022
    • Dawn has really helped me make sense of my triggers for my anxiety, and given me the tools to see them in a different way. I now feel confident to move forward with my life . Thank you Dawn
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      Lemony Snicket
      26/06/2022
    • I have been seeing Dawn for the last couple of months, she is a very professional and kind person and excellent at what she does.i went to her with bad anxiety, I feel so much better and confident now and very relaxed after my session. Highly recommend
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      Deborah Taylor
      02/06/2022
    • I can’t thank Dawn enough. I suffered for years with ever increasing PTSD symptoms leading to panic attacks etc. 2 very calm & relaxed sessions and I hardly think about it and when I do it just simply doesn’t affect me anymore. I can just pop it to the back of my mind and move on. Absolute legend!

      Would 100% (and already have) recommend!
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      nick taylor
      13/05/2022
    • I started my hypnotherapy session with Dawn Rowley 3 months ago. She has been wonderful, listened to all of my problems and really helped to declutter my mind with hypnotherapy.
      Everytime I have seen her she has been empathetic and extremely supportive.
      She goes above and beyond with every session she delivers. I would strongly recommend Dawn to anyone suffering from anxiety, low self-esteem and insomnia.
      You will not be disappointed with Dawn. I feel a lot more confident and ready to tackle the rest of my life.
      Thank you Dawn for being truly amazing.
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      Sunita Patel
      12/04/2022
    • Amazing Lady! Dawn makes you feel very comfortable and at ease allowing yourself to express your feelings, needs etc. I felt helpless due to life experiences and struggled to come to terms with personal matters. Without Dawns help I honestly do not know how I would of progressed in life! Thank you again Dawn x
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      Sharon Sykes
      08/04/2022
    • I can't thank Dawn enough! The detail, the extra mile, the understanding, the care, the depth of her knowledge, the genuine desire to genuinely want to help you!!!! If Carlsberg made therapists / hypnotists ..... then that would be Dawn! I can't even find words to describe my gratitude and to express the impact her work can have and does have on people with all different ranges of problems. If in doubt - just give it a try you wont be disappointed! Thank you from the bottom of my heart for what you did for Texas-Rae
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      Sam Bodinnar
      05/04/2022
    • Dawn really helped me in many ways then just one, I would highly recommend.
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      Ty .C
      20/03/2022
    • Dawn has helped me with my long term anxiety, her help was much appreciated. I found her very knowledgeable, professional and accomodating fitting my sessions in around work. Would definitely recommend.
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      Clare Holmes
      25/02/2022
    • dawn is great we had a fantastic session, highly recommended.
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      Zenzo Munenga
      23/02/2022
    • I don't usually leave reviews. But I think my review may give you alot confidence in Dawn. This is the 2nd time I have gone to dawn for two separate issues in the last two years. I can honestly say it has worked for me. What I love about her is that she listens to your needs and explains things throughly. Thank you so much. Dawn, you truly have helped to bring change in my life
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      Riffat Bibi
      21/02/2022
    • Would highly recommend Dawn if anyone is considering hypnotherapy! I went into the session initially quite unsure if it would help. Afterwards, I felt like a completely different person. I did have a little set back a few days later, due to the Christmas period triggering old memories. However, Dawn very kindly was at the end of the phone & organised another session for me within a couple of days. I was also given some things to do at home, which are brilliant. I am so so grateful to you Dawn for all of your help. Thank you so much :)
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      Alice
      08/01/2022
    • I really highly recommend Dawn!! She made me feel so relaxed and comfortable around her. I couldn't believe that I would become a non smoker at the end of her session. Iv smoked a pack a day for 15 years and it's now been over a month of me not smoking. The thought of me wanting a cigarette doesn't even cross my mind, which is something that I can't believe my self.

      5 star!!
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      A C
      04/01/2022
    • I really highly recommend Dawn!! She made me feel so relaxed and comfortable around her. I couldn't believe that I would become a non smoker at the end of her session. Iv smoked a pack a day for 15 years and it's now been over a month of me not smoking. The thought of me wanting a cigarette doesn't even cross my mind, which is something that I can't believe my self.

      5 star!!
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      Amanda Cousins
      04/01/2022
    • Dawn has been an integral part of my healing journey. She makes you feel heard, seen and above all relaxed. The sessions have helped me feel more present and allowed me to enjoy my life. Hypnotherapy has truly changed me life. I definitely recommend Dawn!
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      SH
      17/12/2021
    • As a hypnotherapist myself I knew Dawn would be the right person to help me address a certain issue. I highly recommend her.
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      Annabel Jones
      09/12/2021
    • Such a lovely person dawn really helped me with my problems could not thank her enough worth every penny.
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      Scott
      30/10/2021
    • There is a reason all of Dawn’s reviews are 5*. I wish I could give her more.
      After a steady downward spiral I found I could no longer cope and was experiencing anxiety affecting both my work and home life. I thought this was going to be a permanent way of life. The thought of that filled me with dread and therefore I searched for hypnotherapy online.
      From the first phone call Dawn made me well aware that this could be resolved and that she could help. The instant relief and optimism I felt was indescribable.
      Days later I had my first session and we covered what I though was the issue. With Dawn’s techniques we explored and dealt with the issues identified… and deeper issues which I didn’t know were the cause!
      A few days later I had a meltdown at home regarding an upcoming event. Dawn was understanding and went out of...
      read moreThere is a reason all of Dawn’s reviews are 5*. I wish I could give her more.
      After a steady downward spiral I found I could no longer cope and was experiencing anxiety affecting both my work and home life. I thought this was going to be a permanent way of life. The thought of that filled me with dread and therefore I searched for hypnotherapy online.
      From the first phone call Dawn made me well aware that this could be resolved and that she could help. The instant relief and optimism I felt was indescribable.
      Days later I had my first session and we covered what I though was the issue. With Dawn’s techniques we explored and dealt with the issues identified… and deeper issues which I didn’t know were the cause!
      A few days later I had a meltdown at home regarding an upcoming event. Dawn was understanding and went out of her way to accommodate me an extra session before I travelled.
      Thanks to Dawn I had a lovely weekend away, which prior to our session I was going to cancel.
      I went from being a nervous wreck to smiling again and genuinely enjoying my life again.
      I will never be able to thank Dawn enough for her amazing techniques and approaches. Lots of resources provided to take away too! X
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      Natalie Ford
      01/08/2021
    • Since seeing Dawn for weight management hypnotherapy I have lost a steady 1-2lbs each week. The calm reassurance that it is possible to make changes and the positive outlook that I felt after the appointment have made such a difference to me. Thank you Dawn.
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      Lynne Marian
      24/07/2021
    • I recently received Hypnotherapy treatment from Dawn for anxiety panic attacks relating to having my blood pressure taken. I discovered this was related to a past traumatic time in my life which we worked through during my session. After only one session I have managed to have my blood pressure taken at my GP surgery and have a normal reading with no anxiety at all. This is literally life changing for me and I cannot thank Dawn enough.
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      Lynne E.
      24/07/2021
    • I was smoking from the age of 16 and went to see Dawn when I was 51 to help me stop smoking I had 2 sessions with dawn and stopped smoking it's been been 3 years now I haven't had a cigarette . Highly recommend Dawn.
      Kulvinder kandola.
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      kalvinder kandola
      01/07/2021
    • Highly recommended to anyone with anxiety and other problems, hypnosis sessions carried out by Dawn helped me to re organize thoughts and to chill out in general, visualization techniques are also very interesting. Great service
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      Franek Kimono
      21/06/2021
    • After struggling for a very long time with severe anxiety, frequent panic attacks and globus sensation which resulted me in not eating solid foods as I had the fear of choking on anything I ate, I researched into hypnotherapy as a last resort where I came across dawn. After reading her previous reviews I decided to give her a go. Yesterday I visited dawn for a 2 hour anxiety related hypnotherapy session, I can honestly say it’s the best thing I have ever invested my money and time into, I walked away from the session feeling a complete new person. My whole anxiety issues are now resolved and I am now back to eating solid foods and living my life as normal. I can not thank dawn enough for her expertise and the session she gave me. I would highly recommend anyone relating to any form or anxiety or mental... read moreAfter struggling for a very long time with severe anxiety, frequent panic attacks and globus sensation which resulted me in not eating solid foods as I had the fear of choking on anything I ate, I researched into hypnotherapy as a last resort where I came across dawn. After reading her previous reviews I decided to give her a go. Yesterday I visited dawn for a 2 hour anxiety related hypnotherapy session, I can honestly say it’s the best thing I have ever invested my money and time into, I walked away from the session feeling a complete new person. My whole anxiety issues are now resolved and I am now back to eating solid foods and living my life as normal. I can not thank dawn enough for her expertise and the session she gave me. I would highly recommend anyone relating to any form or anxiety or mental health issues to give dawn a visit. Thankyou ❤️ read less
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      Hayley Jeavons
      12/06/2021
    • I was a smoker for 25 years , it was really getting me down after becoming a father , i had to stop , i had tried all the usual methods including Patches , gum and other hypnosis so called experts , nothing worked. But I gave Dawn a try and yes things like this are expensive , but 6 months later I still haven't had a cigarette , I have blasted the VAP occasionally granted , but so far I have saved over £1000.00 in 6 months , it does work .if you feel you need to stop but cant then see Dawn.
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      Jevon Pidge
      05/06/2021
    • If you are having issues with low self esteem I recommend Dawn she can lead you back to self love and acceptance.
      Thank you for helping me heal from the fear of the unknown and rejection.
      I can now say confidently, that the future is bright😀
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      Felicia Mensah
      22/05/2021
    • I had a fantastic visit with Dawn.
      I was a little apprehensive before hand but Dawn instantly makes you feel at ease, really empathises with you and your reasons for your visit and ensures you feel confident that the visit has made a difference before you leave the door.
      Dawn was able to suggest, during our
      phone consultation, that I would feel much better after just one visit and this was reiterated after our session, meaning I knew exactly what the costs would be and I really felt from the length and benefits of the session that it was worth every penny.
      I would very highly recommended Dawn and cannot thank her enough for her time.
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      Emma Beasley
      13/04/2021
    • I’ve grew up thinking I’m a fussy eater but I was informed it’s a selective eating disorder. I had a phobia of new foods & textures which has affected me since I was a child. Dawn has changed my life as I’m now trying new foods without questioning myself if I’m going to be sick etc. Thank you so much for everything in our session, i have recommended Dawn to everyone I know and will continue to do so. Thank you from the bottom of my heart 🙏🏼
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      Jessy-Lee Barnett
      06/04/2021
    • Cannot begin to thank Dawn enough for what she’s done for me so far over my last 2 appointments, I can’t recommend her enough !

      More changes have happened with her in a week than i’ve had in about 10 years been passed from pillar to post by the doctors 🤷🏼‍♂️
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      Liam Tayler Reece Walker
      02/04/2021
    • After Losing my Farther under traumatic circumstances I was diagnosed with PTSD by my Doctor. From that point, I found myself in a downward spiral. With Stress and Anxiety added to the mix I was at the point of breakdown when I met Dawn.
      As a typical Alpha Male I’ve always considered myself Bomb proof and found it difficult to show anything that would be considered a weakness, I would certainly never ask for help.
      In a short space of time Dawn Rowley not only helped remove and take apart my issues but also gave me the tools and advise to help for the future. Dawn helped me come to terms with passing of my Father and changed my mindset to recognise my limitations. It goes without saying that I would HIGHLY Recommend Dawn Rowley.
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      Craig Duthie
      17/03/2021
    • Dawn has been recommended to me as I had some insomnia.
      She has been able to find the root causes of my issue and gave me some useful tips to be able to do some auto-hypnosis when needed.
      Now it is my turn to recommend her without any doubt.
      Thank you Dawn !!
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      William Poliet Magic
      13/02/2021
    • Great experience one session has done wonders for me already going to change my life thank you
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      Tom
      09/02/2021
    • Dawn is an experienced hypnotherapist who knows well how to support her clients to achieve their goals. She is able to help you identify root causes and will do the extra miles to provide you the best experience. Very professional, I definitely recommend her. Thank you Dawn!
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      Bérangère Cazaux
      01/02/2021
    • Dawn was brilliant, after suffering with anxiety and panic attacks for years, her techniques have gave me the satisfaction to enjoy life anxiety free, very professional and very caring, can’t thank her enough! 👍
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      Sean Thompson
      23/01/2021
    • Dawn has helped me immensely with overcoming anxiety and stress, she is very easy to talk to and gets to the problem right away, I would highly recommend her services.
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      bryn chester
      15/01/2021
    • I had quit smoking hypnotherapy with Dawn and I am extremely delighted to finally be able to say I quit after 1 session!! It has been an easy transition to becoming a non smoker thanks to Dawn and her therapy style. I genuinely thought before seeing Dawn quitting smoking was really difficult and I'd never be able to do it. Hypnotherapy made it so much easier and for that i am so grateful. Dawn was so nice and I really appreciated the extra time you gave me. I have already recommended you to my family and friends. If you want to quit smoking then I highly suggest trying hypnotherapy with Dawn, it is life changing. Thank you so much Dawn, you are a fantastic hypnotherapist and I wish you all the best.
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      Mariam K
      24/11/2020
    • Booked an appointment with Dawn because 2 family members have had great success with her. She’s very calming, easy to talk to and she gets to the root of your problem very quickly. It was like sitting with a friend! I’m looking forward to the next session!
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      Tracey Lake
      30/10/2020
    • After only 1 session with Dawn my life has changed.
      I had built up a lot of anxiety around eating, I know know the techniques that help to relieve that.
      For the first time in a very long time. I am now enjoying sitting down to eat nutritious food, but most importantly enjoying and savouring every mouthful.
      Thankyou, Dawn Rowley
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      Elizabeth Palmer Smith
      29/10/2020
    • Dawn is professional, knowledgeable and committed to helping you with any problems or issues that you may be experiencing. I have been having regular sessions with Dawn, who also sends audio links to enable you to practice at home between appointments and continues to send once treatment is completed. I would highly recommend Dawn to anyone.
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      Claire Handley
      07/10/2020
    • Dawn is kind and professional and goes right to the heart of what needs fixing. I felt a huge relief after I left her office. The effect it has had on me is unbelievable, as I am now so much more confident, assertive and focused. Dawn was incredible and without any doubt would highly recommend her to others.
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      Valentina Radu
      21/09/2020
    • So happy that I went to see Dawn, I went for weight loss and she was brilliant!! I've lost nearly a stone over the last few weeks, and inches. Dawn is so down to earth, made me feel very relaxed. Easy to talk to. 10 out of 10 !!!! Thank you
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      Yvonne Omara
      27/08/2020
    • Dawn has helped tremendously with my stress and anxiety management. Her treatment and methodology is excellent and above all, Dawn is a very caring person who is committed to helping you with any problems or issues that you may be having. I have been having regular sessions with Dawn, who also sends audio links to enable you to practice at home between appointments. I would thoroughly recommend Dawn to anyone.
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      Gary Skraga
      01/08/2020
    • Dawn is a legend I was drinking up too 2 bottles of whiskey day ... life saver .
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      Keith Phillips
      16/07/2020
    • Absolutely amazing service dawn really knows what she is on about and the help has been amazing 5 star service from start to finish really recommend! Thanks Dawn
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      jim jones COV
      04/07/2020
    • Highly recommend Dawn to help with breaking habits, i frequently found myself unable to break a cycle of anger and low mood. After visiting Dawn ive learnt great ways at managing my anger and breaking the downward spiral i was on.
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      Russell Mcilwain
      24/06/2020
    • I took the plunge as a final resort to quit smoking using Hypnotherapy, needless to say I was very skeptical.

      I was smoking for 12 years and tried everything on the market, I was even smoking and vaping at the same time.

      After searching the internet I luckily found Dawn, with only one session I stopped the smoking and vaping. I was amazed and will be forever thankful.

      110% recommend Dawn!!!
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      Ravi Kumar
      18/06/2020
    • 5 Stars
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      Shabs Bains
      13/06/2020
    • I had four sessions with dawn and the outcome was beyond what I expected went into the first session with no idea about hypnotherapy and now I would recommend it to anyone with anxiety. I’ve tried different types of therapy in the past and none helped but after a couple sessions with Dawn I’ve never felt so at peace. I can’t thank her enough!
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      Jasmin Bains
      05/06/2020
    • Would never have thought that Dawn could stop my anxiety.But after two sessions I feel very calm and have inner peace I haven't had for years.
      Dawn is very professional but also makes you feel at ease during the sessions.
      Can not thank her enough.
      I'm now in a place I'd never thought I'd be.looking forward to a future anxiety free.??
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      Tracy Melichar
      18/05/2020
    • When I went to see Dawn, I knew what behaviour I didn’t want but was stuck on how to move forward or indeed how to change it. Dawn is great at applying her knowledge & expertise. Often it’s deeper than changing a behaviour, it’s the ‘why’ which can be deep rooted (at least for me). Dawn is skilled at helping you identify this issue, even if it’s at a deeper level, and then helps eliminate that issue to help then change the behaviour. I’ve been to see Dawn twice now to change two different types of behaviours that didn’t serve me well and on both occasions she didn’t disappoint & even I was surprised at what was unearthed. Highly recommend to anyone who’s feeling ‘stuck’ and needs a knowledgeable therapist with great effective techniques to help you move forward with your life. My only regret is I never knew of... read moreWhen I went to see Dawn, I knew what behaviour I didn’t want but was stuck on how to move forward or indeed how to change it. Dawn is great at applying her knowledge & expertise. Often it’s deeper than changing a behaviour, it’s the ‘why’ which can be deep rooted (at least for me). Dawn is skilled at helping you identify this issue, even if it’s at a deeper level, and then helps eliminate that issue to help then change the behaviour. I’ve been to see Dawn twice now to change two different types of behaviours that didn’t serve me well and on both occasions she didn’t disappoint & even I was surprised at what was unearthed. Highly recommend to anyone who’s feeling ‘stuck’ and needs a knowledgeable therapist with great effective techniques to help you move forward with your life. My only regret is I never knew of Dawn sooner! ????? read less
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      Gurdip Kaur
      07/03/2020
    • Dawn made me feel at ease straight away and listened and understood exactly what I was going through.Over the course of five sessions I have learnt a lot of techniques to control my anxiety and anxious thoughts.I woud recommend Dawn to anyone who has been suffering from any form of anxietyExcellent
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      The Art and Design Room Challenge
      13/02/2020
    • I went to Dawn with an awful lot of issues and after about 5 sessions they've been practically wiped away! Naturally I need to follow her exercises and continue to reinforce a positive mental attitude, but I wouldn't have been able to do it without Dawn...Highly recommended!!!!
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      serpenthydra
      13/02/2020
    • I am really happy with the rewarding sessions from Dawn. She was understanding, helpful and is amazing at her job. I would highly recommend! :)
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      Bob Bob
      05/02/2020
    • I am truly grateful for Dawn’s support and service. I was an anxiety sufferer for 6 years before I reached out to Dawn for help. I was sceptical at first, however I was amazed after a few days realising my anxiety had gone, I was sleeping through the night and small things stopped bothering me. I have recommended Dawn to family and the results have been positive.
      Dawn puts the client first and is very friendly and approachable. The environment created is a place where you can open up, feel safe and speak with her in confidence about your concerns.
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      N K
      02/02/2020
    • Dawn was perfect! Really helped with social and general anxiety disorder and gave me lots of information and things I could do at home to help. Highly recommend!
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      Ash Brown
      05/01/2020
    • Great service, really helpful for anxiety and panic attacks. Dawn really helped me, and is very experienced in the hypnotherapy field and I would definitely recommend Dawn to anyone! I've seen a few hypnotherapists that hadn't helped much but Dawn really helped.
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      Alex Instagram
      04/01/2020
    • Great helped me look at things at different angles, great techniques
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      Oli W
      04/01/2020
    • Having just been diagnosed with a life limiting and incurable illness, I was struggling with extreme emotional stress. Whilst I had been referred for counselling, I had been warned that the waiting time was long and I new I needed help right away. In desperation, I looked for other help and found Dawn's web-site. I called her and explained my situation (I was very emotional). I found Dawn to be immediately and genuinely caring and empathetic, whilst still professional. She listened to me, assured me that she thought she would be able to help with my emotional state (I was feeling afraid, guilty, angry... so many things that I couldn't process or accept the diagnosis). Dawn was genuinely concerned for me and re-arranged her appointments to see me that day. I visited Daw for a total of 3 times, during each session, she used... read moreHaving just been diagnosed with a life limiting and incurable illness, I was struggling with extreme emotional stress. Whilst I had been referred for counselling, I had been warned that the waiting time was long and I new I needed help right away. In desperation, I looked for other help and found Dawn's web-site. I called her and explained my situation (I was very emotional). I found Dawn to be immediately and genuinely caring and empathetic, whilst still professional. She listened to me, assured me that she thought she would be able to help with my emotional state (I was feeling afraid, guilty, angry... so many things that I couldn't process or accept the diagnosis). Dawn was genuinely concerned for me and re-arranged her appointments to see me that day. I visited Daw for a total of 3 times, during each session, she used a number of techniques that allowed me to release my emotions, understand them, and most importantly, give me some tools to allow me to cope. To be clear, before seeing Dawn, I was sceptical but desperate for help, at all times Dawn was both understanding and professional, from the conclusion of the first session (about 2 hours) I felt much more able to cope / control my emotions. By the end of the third session I was far calmer and beginning to process / accept my diagnosis. In addition to the sessions, Dawn provided me with audio self-help files, with these, and in defiance of my scientism, my emotions continue to be under control. I can not thank Dawn enough for her help, I would / will have no hesitation in seeing her again and would recommend her to any friends / family with emotional / phycological issues! Im STILL waiting for NHS counselling, Dawn was there and really helped when I needed help! read less
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      Chris Mellors
      10/12/2019
    • Dawn is clearly the most comprehensive experienced/qualified practitioner. I had a problem. She talked to me. Then she spoke to my subconscious mind which revealed what the REAL problems were behind my behaviour, and with her professional skills they were resolved. Wonderful. I thoroughly recommend her services to you. John M
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      Michael Maher
      19/11/2019
    • Dawn Rowley is a true professional. English is not my first language and I was a bit sceptical using her services, but now 3 sessions later I wish I've started seeing her earlier. I feel more comfortable and happier after meeting this lady. I recommend her highly.
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      Inga Ingute
      24/10/2019
    • My session with Dawn was relaxing, educational and has achieved its ultimate aim as I have not smoked since leaving her office. It’s not been easy but in addition to hypnotherapy, Dawn showed me a number of techniques to distract from the physical cravings whilst the hypnosis has effectively stopped me lighting up. Thanks Dawn!
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      Lisa Lala Kelsall
      18/10/2019
    • After suffering with anxiety for most my life and substance abuse issues I was skeptical but thought of giving Hypnotherapy a go (tried CBT and counselling both helped but nothing in comparison).

      As soon as I met Dawn I knew immediately how caring, genuine and helpful she is. Her attitude towards me really helped as for me she's not afraid to have a laugh and felt I could be myself straight away, definitely creates a very comfortable and playful environment.

      For the first time in a very long time that I'm feeling light, excited and looking forward to the road ahead. Can never thank you enough!! x
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      Harry Huggins
      06/10/2019
    • Fabulous service. I used Dawn to stop smoking. I went in being a 40 a day smoker for the last 25+ years and left (fags in bag) a non smoker.
      I am amazed. It’s only been a few weeks so far but I am amazed
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      Kirsty Beecroft
      24/09/2019
    • Dawn is amazing. It’s been a year since I saw her. I’d always been sceptical of hypnotherapy as to its true effectiveness. However, having tried to deal with it myself I resorted in trying hypnotherapy to fix my issue as a last resort. Dawn made me feel at ease and the room generally felt relaxing. Even in the session I still had my doubts as to whether it would work for me, due to my scepticism. How wrong was I?!! My issue was fixed at the time and what previously was affecting me on a daily basis just seemed like a distant memory. What Dawn managed to do for me truly turned my life around for the better and I thank her so much for that.
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      Darryl Martin
      15/09/2019
    • Dawn was fantastic.

      Dawn has helped me to completely stop a habit that I have had for 20 years and which was actually killing me.

      I am probably the least receptive person for this type of therapy and had no idea what to expect.

      I wish I had seen Dawn years earlier.
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      Richard Myers
      10/09/2019
    • Dawn has been excellent in helping me to overcome my social anxiety. I was very nervous to begin with but Dawn made me feel relaxed from the outset and has been so supportive.

      Before seeing Dawn I felt that being anxious was something I would just have to live with, but Dawn has shown me that’s not the case. I now feel comfortable and confident going into social situations which I would have dreaded before. I would highly recommend seeing Dawn to anyone who suffers from anxiety.

      Thank you so much for all your help Dawn.
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      Daniel Bonsor
      04/09/2019
    • Dawn was great, she is really welcoming and utilises every minute of the session and gave me some useful tips to take away with me. I would highly recommend her services! Thank you
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      Lucy Worthington
      29/08/2019
    • Dawn was great, she is really welcoming and utilises every minute of the session and gave me some useful tips to take away with me. I would highly recommend her services! Thank you
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      Lucy Worthington
      29/08/2019
    • I've suffered with anxiety and social anxiety for many years and have had various forms of counselling and although they have been of some benefit the anxiety would always come back. So I thought I would give hypnotherapy a go and I was a little sceptical at first but it has really had a huge impact on my day to day life. Dawn is very friendly, highly experienced and has helped me so much.
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      Ryan Quist
      23/08/2019
    • Thank you for seeing my mum yesterday, yet again she’s like a new women! We’re so so grateful for what you’ve done for her ❤️
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      Matt Tall
      19/07/2019
    • I took my young daughter to see Dawn for help, regarding an anxiety related condition. Dawn was very approachable, knowledgeable, reassuring and friendly. If you are considering trying hypnotherapy, then I would strongly recommend you use Dawn. You won't be disappointed.
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      Elizabeth Kendall
      18/05/2019
    • I would recomment Dawn she understand and the best what she doing and she know what doing too. She show and tell you what is going with you can see yourself in the full picture. Big Thank you to you Dawn
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      Rattanawan James
      17/05/2019
    • I have never engaged in hypnotherapy or any sort of non medical treatment before but having been a smoker for 20 years and wanting as much help as possible to stop, I thought I’d give it a go.
      Dawn is incredibly warm and calming and put me at ease as soon as I arrived.
      Admittedly I was sceptical throughout the session but I enjoyed the relaxation anyway. It’s not often you get to sit still for 2 hours and focus so very deeply on your own thoughts.
      Few days later and still no smoking - it felt weird and novel! Few days after that and I literally cannot recognise my ‘smoking self’. I have no cravings, no urges....nothing! I’ve challenged myself being around smokers and drinking (a trigger for me) but my non smoking felt as natural as my previous habit. Just fantastic and completely life changing. Highly recommend Dawn for many things...
      read moreI have never engaged in hypnotherapy or any sort of non medical treatment before but having been a smoker for 20 years and wanting as much help as possible to stop, I thought I’d give it a go.
      Dawn is incredibly warm and calming and put me at ease as soon as I arrived.
      Admittedly I was sceptical throughout the session but I enjoyed the relaxation anyway. It’s not often you get to sit still for 2 hours and focus so very deeply on your own thoughts.
      Few days later and still no smoking - it felt weird and novel! Few days after that and I literally cannot recognise my ‘smoking self’. I have no cravings, no urges....nothing! I’ve challenged myself being around smokers and drinking (a trigger for me) but my non smoking felt as natural as my previous habit. Just fantastic and completely life changing. Highly recommend Dawn for many things not just smoking. Incidentally I haven’t had a nightmare since seeing her ... something else that has been with me daily for 10+ years. Fantastic!
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      Carrie Mauchlen
      12/05/2019
    • I am writing this review after having my second appointment with Dawn. Quite frankly I wasn't sure that hypnosis is my cup of tea and more importantly I am not British so I thought the language barrier might be a big problem but I was so tired of my anxiety so I thought why not. Well my skeptical me was proven wrong- it's nothing like in the movies and you are not asleep or quacking like a chicken. I was aware of what's going on and it's just easier to realize what is setting you back. I felt tremendously better after the first session.
      I want to say a BIG Thank you to Dawn!
      She is absolutely fab to work with, she provides you with all the information beforehand and I must say she is there for you, I stayed longer than expected but I was never rushed. You can...
      read moreI am writing this review after having my second appointment with Dawn. Quite frankly I wasn't sure that hypnosis is my cup of tea and more importantly I am not British so I thought the language barrier might be a big problem but I was so tired of my anxiety so I thought why not. Well my skeptical me was proven wrong- it's nothing like in the movies and you are not asleep or quacking like a chicken. I was aware of what's going on and it's just easier to realize what is setting you back. I felt tremendously better after the first session.
      I want to say a BIG Thank you to Dawn!
      She is absolutely fab to work with, she provides you with all the information beforehand and I must say she is there for you, I stayed longer than expected but I was never rushed. You can truly see that she cares about helping you and teaches you techniques on how to help yourself on your own.
      Definitely, recommend!
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      lina 976
      09/04/2019
    • Smoking for over 40 years Dawn help me quit for good was apprehensive about going but I was put at ease and clearly talked through the process of which I was in control at all times, it worked so smoothly for me that I have relatives from abroad coming to her now Dawn is very professional and confident in what she does I would highly recommend her.
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      Stella Farmer
      02/04/2019
    • Dawn (mother Teresa)Has been seeing my mum for many years who suffers with depression, She recently found out she has cancer and is shortly to undergo a operation, however my mum had a break down (11.30 am) the day of the pre-op and Dawn found time to see her(3.30pm), spending 2hrs with Dawn give her the confidence and mindset to sit down the hospital (7pm)and wait for her pre-op. Dawn you saved my mums life Yesterday and I’m eternally grateful! Until we meet again.may god bring you happiness....
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      Matthew Tall
      16/03/2019
    • Dawn Rowley what can I say
      Amazing I can’t thank you enough what you have given and done for a family member of mine
      Family member went to the hospital yerstday and today and is feeling better I just want to say thank you so much from me and the family seriously she is like a new woman a telephone call and 2 hour session yerstday thank you so much
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      Hayley Varga
      15/03/2019
    • I know Dawn as a professional who cares genuinely about her clients and their progress no matter what they place before her. She walks her talk. She is always seeking to further her skills as a practitioner. Furthermore she is dedicated to her own self-development so you can be confident that she knows the obstacles on your path and therefore can help you over with practical solutions. A good tag line would be ‘more than just words’!
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      Linda Williams
      10/03/2019
    • I would 100% recommend Dawn Rowley. I was very nervous on my first visit but Dawn soon sorted that out and made me feel relaxed and calm.
      I have been working with Dawn for the past few months and i can honestly say Dawn has been amazing. Dawn will listen to you and not judge you in anyway.
      Like some people Dawn does not do her job just to earn money but to genuinely help you. She will try several techniques, if one don't work try something else but she wont give up on you.
      I now wake up every morning and thank Dawn for her continues support and helping me to reach my goals.
      Thank you Dawn Rowley xx
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      Serj Hussain
      02/02/2019
    • I would deffo recommend dawn 100 per cent she is amazing at what she does is so caring and listens to you and help me so much with my problems can’t recommend her highly enough amazing lady and brilliant at was she does
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      Keith Douglas
      30/01/2019
    • Dawn is so helpful, and I'm so glad I decided to see her! Her help and advice has been invaluable, she's honest and beyond supportive. Dawn was flexible with her appointment times and went above and beyond to help me. Like many others I was a little apprehensive before I went, but Dawns skills and expertise soon helped me feel at ease and have definitely helped me! Couldn't recommend Dawn enough
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      Kiran Dhesi
      21/01/2019
    • I booked in to see Dawn as a last resort to help me with a substance addiction that was really holding me back from living the life I want.
      I wasn't sure it would work for me personally but immediately after my first session I could tell I felt differently and the further sessions helped to embed this change.
      Her office space is really calming and 'safe', I liked the feeling of total privacy in the room and the flexibility of appointment times available.
      What I really liked about Dawn was her non-judgmental and supportive attitude - I never once felt like she was judging me or trivializing my issue, both of which I was initially concerned with.
      During each session Dawn showed incredible patience in terms of working through to the root of each issue rather than rushing me or making bog-standard recommendations; I feel she really took...
      read moreI booked in to see Dawn as a last resort to help me with a substance addiction that was really holding me back from living the life I want.
      I wasn't sure it would work for me personally but immediately after my first session I could tell I felt differently and the further sessions helped to embed this change.
      Her office space is really calming and 'safe', I liked the feeling of total privacy in the room and the flexibility of appointment times available.
      What I really liked about Dawn was her non-judgmental and supportive attitude - I never once felt like she was judging me or trivializing my issue, both of which I was initially concerned with.
      During each session Dawn showed incredible patience in terms of working through to the root of each issue rather than rushing me or making bog-standard recommendations; I feel she really took the time to understand how I was feeling and then tailor her treatment to what would work best for me.
      In the long term I feel like I can not only approach the issues that I was facing differently but also I can apply the techniques given to a range of challenges that might come up in my life.
      Thanks so much Dawn!
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      Kayleigh Parsons
      04/01/2019
    • I gave up on holidays abroad 8 years ago after a full blown panic on the plane!! Even the thought of flying sent me in a cold panic. Dawn was recommended to me by a friend. I wasn't hopeful but thought I'd give it a go. I can honestly say that my session changed my life. I've just come back from Greece !!!!!!!!
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      Anne Marie Thompson
      09/08/2018
    • Cant thank Dawn enough. I always had problems with doing Job interviews where I would forget what I planned to say and just let my nerves get the better of me. I therefore called Dawn and met up with her a day before an interview. We had a 2 hr session. Following day at my interview, I coudnt believe it, I basically controlled the interview. I got on a white board and demonstrated my technical ability and was offered the job there and then. I was confident, no heart beating fast, no clammy hands, full of confidence. I went with a open mind and believe me this was the best thing I ever done. Since then had another interview and smashed it, now in a position to choose what job i want to take. Thank you Dawn for your professionalism and skills you have. I will be back soon, need... read moreCant thank Dawn enough. I always had problems with doing Job interviews where I would forget what I planned to say and just let my nerves get the better of me. I therefore called Dawn and met up with her a day before an interview. We had a 2 hr session. Following day at my interview, I coudnt believe it, I basically controlled the interview. I got on a white board and demonstrated my technical ability and was offered the job there and then. I was confident, no heart beating fast, no clammy hands, full of confidence. I went with a open mind and believe me this was the best thing I ever done. Since then had another interview and smashed it, now in a position to choose what job i want to take. Thank you Dawn for your professionalism and skills you have. I will be back soon, need to stop smoking :) read less
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      Ranjit Purewal
      25/07/2018
    • From our initial first call to the actual process itself Dawn was fantastic from start to finish. I was very skeptical about the whole thing but was very surprised when it cured a huge problem i had been having for around 6 months. Dawn is a credit to her proffesion and the work that she does really does change lives. Thanks for everything Dawn!
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      Keiran J
      06/07/2018
    • I was reading these testimonials just as you are now, hoping they were real. I went from a successful confident, happy person to a nervous wreck in one week, developing a phobia of driving that would leave me crying and unable to get in or out of my car. It was terrifying and I thought I was going to die. Honestly, that's how scary the experience was. I called Dawn after finding her on the internet, I couldn't drive to her, she had to come and get me roadside trembling with fear. After 2 sessions, she had got rid of my fear and I was on the road to recovery. There are no words for how good she is and how much she can help, just try it, she uses a range of approaches and she gets to the root of the problem, she can change your life, don't delay... read moreI was reading these testimonials just as you are now, hoping they were real. I went from a successful confident, happy person to a nervous wreck in one week, developing a phobia of driving that would leave me crying and unable to get in or out of my car. It was terrifying and I thought I was going to die. Honestly, that's how scary the experience was. I called Dawn after finding her on the internet, I couldn't drive to her, she had to come and get me roadside trembling with fear. After 2 sessions, she had got rid of my fear and I was on the road to recovery. There are no words for how good she is and how much she can help, just try it, she uses a range of approaches and she gets to the root of the problem, she can change your life, don't delay or get ill like I did, face your problem whatever it is -mine was driving but it could have been anything, I am so glad I called her. read less
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      Amy
      02/07/2018
    • Tbh I was a little skeptical at first but thought I really didn't have much to lose. After the session though I could feel a difference, and that has stayed now over a year later. I'm not sure why I didn't seek help earlier and would definitely suggest to others to just give it a go. I liked the follow up resources as well and used those every now and again. I have just used Dawn's services again for a separate issue and feel just as confident that it will be just as successful. I would have no hesitation in recommending.
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      Claire Horobin
      05/06/2018
    • 100% recommend. Amazing experience.
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      Kaye Lengden
      01/06/2018
    • Dawn has a very caring approach and truly wants the best outcome for her clients. I would highly recommend her.
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      Alison June Maton
      13/04/2018
    • I went to my first appointment with an open mind and was blown away by how powerful the experience was. I came away from the appointment clear in my mind that I had made connections as to why I suffer with low confidence and self esteem. I found Dawn to be friendly and she really did put me at my ease. I would recommend Dawn to anyone who needed help with various issues.
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      Cheryl Hookham
      06/03/2018
    • After being a smoker for over 30 years and having cancer and 2 children I never thought I could give up ...if having children and cancer wasnt enough to give up what was??....I've tried everything from patches tablets vapes...then I met dawn ...it was a last resort for me and I went in thinking what the hell if it doesn't work I've not lost anything not even the money side of it ...as id of spent it on fags anyway ...I went in with an open mind... I met dawn who is down to earth and made me feel at ease straight away I had 2 sessions and cannot believe I'm actually a non smoker it's been 14 wks and I can honestly say it's worked...I can't recommend dawn enough if your thinking about doing it then stop thinking and do it ....dawn has helped me to prolong my life... read moreAfter being a smoker for over 30 years and having cancer and 2 children I never thought I could give up ...if having children and cancer wasnt enough to give up what was??....I've tried everything from patches tablets vapes...then I met dawn ...it was a last resort for me and I went in thinking what the hell if it doesn't work I've not lost anything not even the money side of it ...as id of spent it on fags anyway ...I went in with an open mind... I met dawn who is down to earth and made me feel at ease straight away I had 2 sessions and cannot believe I'm actually a non smoker it's been 14 wks and I can honestly say it's worked...I can't recommend dawn enough if your thinking about doing it then stop thinking and do it ....dawn has helped me to prolong my life and I can't thank her enough � read less
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      Hazel Conroy
      21/02/2018
    • Went to see Dawn as I knew my weight problems stemmed from drinking and then overeating. Dawn helped me to realise that I didn't actually want to drink but it had become a daily habit. On my second visit she noticed how I had reacted to a question and then took me deeper to face the underlying problem, upsetting BUT immediately it felt like a weight I had carried in my stomach for years had dissolved. Outcome, 11 pounds lighter and a whole lot happier. Definitely recommended
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      Maxine Gibbons
      19/02/2018
    • I saw Dawn about 18 months ago as I had a massive issue with flying and confined spaces. Dawn has given me a whole world to see!! I have flown 3 times since my sessions with Dawn and its given me the confidence to start to travel further afield. Furthermore to this, my fear of small spaces has got so much better. A life changing experience for me. Can't thank you enough for giving me the world!!! � x
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      Dawn Slade
      15/02/2018
    • Tbh I was a little skeptical at first but thought I really didn't have much to lose. After the session though I could feel a difference, and that has stayed now over a year later. I'm not sure why I didn't seek help earlier and would definitely suggest to others to just give it a go. I liked the follow up resources as well and used those every now and again. I have just used Dawn's services again for a separate issue and feel just as confident that it will be just as successful. I would have no hesitation in recommending.
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      Alba Howitzer
      17/12/2017
    • I saw Dawn when I was recovering from a major operation and was struggling to come to terms with losing my mum x x the care empathy understanding and support she offered as well as her sessions was exceptional x x x she helped me no end to become the person I once was x x I will always be forever in her debt x x x would definitely recommend seeing Dawn a beautiful kind lady ��
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      Carol Tedds
      22/11/2017
    • Very Friendly and made me feel relaxed. I would definitely recommend. Michelle
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      Asl Arc
      20/11/2017
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    Copyright Dawn Rowley 2019 © | Privacy Policy | Disclaimer, Terms & Conditions | Contact
    • CALL ME ON 024 76450017
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    Privacy Overview

    This Privacy Policy sets out how we, Dawn Rowley, collect, store and use information about you when you use or interact with our website, dawnrowley.com (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 18th June 2019.

    Contents

    • Summary
    • Our details
    • When you visit our website
    • When you use our website
    • Marketing communications
    • Information obtained from third parties
    • Disclosure and additional uses of your information
    • How long we retain your information
    • How we secure your information
    • Transfers of your information outside the European Economic Area
    • Your rights in relation to your information
    • Changes to our Privacy Policy
    • Children’s Privacy

     

    Summary

    This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.

    • Data controller: Dawn Rowley
    • How we collect or obtain information about you:when you provide it to us e.g. by contacting us, placing an order on our website, completing registration forms, adding or rating locations, posting blogs, or signing up for content such as newsletters. From your use of our website, using cookies and occasionally, from third parties such as mailing list providers.
    • Information we collect:name, contact details, social media information, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable), VAT number (if applicable), engagement history and transaction history.)
    • How we use your information:for administrative and business purposes (particularly to contact you and process orders you place on our website, to improve our business and website, to fulfil our contractual obligations, to advertise our and other’s goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.)
    • Disclosure of your information to third parties:user information can be shared with partners for specific types of content and events where a user has registered their information. Other disclosures are only to the extent necessary to run our business, to our service providers, to fulfil any contracts we enter into with you and where required by law or to enforce our legal rights.
    • Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event): No, Dawn Rowley, does not sell data. However, when you register or sign up for certain types of content, your registration data can be shared with sponsors and partners. Examples of where we do this include event registrations, webinar signups or whitepaper downloads. We will always make it clear where any information provided will be shared with other parties.
    • How long we retain your information:for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business) and certain additional factors described in the main section below entitled How long we retain your information. For specific retention periods in relation to certain information which we collect from you, please see the main section below entitled How long we retain your information.
    • How we secure your information:using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology and only granting access to your information where necessary.
    • Use of cookies and similar technologies:we use cookies and similar information-gathering technologies such as marketing automation tracking on our website including essential, functional, analytical and targeting cookies. For more information, please visit our cookies policy.
    • Transfers of your information outside the European Economic Area:By using our website, your information may be transferred outside of the European Economic Area. We take personal data seriously and as such we ensure appropriate safeguards are in place, including, for example, that the third parties we use who transfer your information outside the European Economic Area have self-certified themselves as compliant with the EU-U.S. Privacy Shield.
    • Use of profiling:we use profiling to understand our users better through web and marketing analytics, provide targeted advertising and deliver a personalised user experience.
    • Your rights in relation to your information
      • to access your information and to receive information about its use
      • to have your information corrected and/or completed
      • to have your information deleted
      • to restrict the use of your information
      • to receive your information in a portable format
      • to object to the use of your information
      • to withdraw your consent to the use of your information
      • to complain to a supervisory authority
    • Sensitive personal information:we do not collect what is commonly referred to as ‘sensitive personal information’.

    Our details

    If you have any questions about this Privacy Policy, please contact the data controller.

    The data controller in respect of our website is Dawn Rowley.

    You can contact the data controller by completing our contact form.

     

    When you visit our website

    We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.

     

    Web server log information

    We use a third party server to host our website called SiteGround Hosting Ltd the privacy policy of which is available here: https://www.siteground.co.uk/privacy.htm

    Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

     

    Use of website server log information for IT security purposes

    We collect and store server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

    Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our hosting provider to make, any attempt to identify you from the information collected via server logs.

    Legal basis for processing: compliance with a legal obligation to which we are subject (Article 6(1)(c) of the General Data Protection Regulation).

    Legal obligation: we have a legal obligation to implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of our processing of information about individuals. Recording access to our website using server log files is such a measure.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: we have a legitimate interest in using your information for the purposes of ensuring network and information security.

     

    Use of website server log information to analyse website use and improve our website

    We use the information collected by our website server logs to analyse how our website users interact with our website and its features. For example, we analyse the number of visits and unique visitors we receive, the time and date of the visit, the location of the visit and the operating system and browser use.

    We use the information gathered from the analysis of this information to improve our website. For example, we use the information gathered to change the information, content and structure of our website and individual pages based according to what users are engaging most with and the duration of time spent on particular pages on our website.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest: improving our website for our website users and getting to know our website users’ preferences so our website can better meet their needs and desires.

    Cookies

    Cookies are data files which are sent from a website to a browser to record information about users for various purposes.

    We use cookies on our website, including essential, functional, analytical and targeting cookies. For further information on how we use cookies, please see our cookies policy.

    You can reject some or all of the cookies we use on or via our website by changing your browser settings or non-essential cookies by using a cookie control tool, but doing so can impair your ability to use our website or some or all of its features. For further information about cookies, including how to change your browser settings, please visit www.allaboutcookies.org or see our cookie policy.

     

    When you contact us

    We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.

     

    Email

    When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

    Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

    Enquiry forms

    When you contact us using an enquiry form, we collect your personal details and match this to any information we hold about you on record. Typical personal information collected will include your name and contact details. We will also record the time, date and the specific form you completed.

    If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

    We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

    Messages you send to us via our contact form may be stored outside the European Economic Area on our contact form provider’s servers.

     

    Phone

    When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.

    We record customer-facing phone calls for training and customer service purposes.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

    Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

    Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

     

    Post

    If you contact us by post, we will collect any information you provide to us in any postal communications you send us.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation)

    Legitimate interest(s): responding to enquiries and messages we receive and keeping records of correspondence.

    Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: where your message relates to us providing you with goods or services or taking steps at your request prior to providing you with our goods and services (for example, providing you with information about such goods and services), we will process your information in order to do so).

    When you use our website

    We collect and use information from individuals who interact with particular features of our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

     

    Newsletters

    When you sign up for any of our newsletters from us by completing the newsletter sign up form, we collect your name, email address. We will also record the time and date of completion.

    Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us sending you our newsletters by signing up to receive them using the steps described above.

    We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

    Transfer and storage of your information

    We use a third-party service to send out our e-newsletter and administer our mailing list, Mailchimp.

    Information you submit to subscribe for our e-newsletter may be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

    For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

    Use of tracking in emails

    We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement which our emails achieve.

    Social Media Tools

    We have a wide range of social media tools to be able to use on our website. These tools include (but not limited to); Sharing, Likes, comments and submitting content both on and off our website. By using these tools, you are providing your consent to store and use the submitted data whether personal information or general information both on and off our website.

    Legal basis for processing: your consent (Article 6(1)(a) of the General Data Protection Regulation). Consent: you give your consent to us storing and using submitted content using the steps described above.

    We may also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

    Information you submit may be stored both inside and outside the European Economic Area on our servers as well as third-party servers such as Facebook.

    For further information about the safeguards used when your information is transferred outside the European Economic Area.

    Registering on our website

    When you register and create an account on our websites, we collect the following information: your name, email address, address, location. We will also record the time and date of completion.

    If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest: registering and administering accounts on our website to provide access to content, allows you to buy goods and services and facilitates the running and operation of our business.

    We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

    Transfer and storage of your information

    Information you submit to us via the registration form on our website may be stored outside the European Economic Area on our third-party hosting provider’s servers.

     

    When you place an order

    We collect and use information from individuals who place an order on our website in accordance with this section and the section entitled Disclosure and additional uses of your information.

     

    Information collected when you place an order

    Mandatory information

    When you place an order for goods or services on our website, we collect your name, email address, billing address.

    If you do not provide this information, you will not be able to purchase goods or services from us on our website or enter into a contract with us.

    Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) of the General Data Protection Regulation).

    Legal obligation: we have a legal obligation to issue you with an invoice for the goods and services you purchase from us where you are VAT registered and we require the mandatory information collected by our checkout form for this purpose. We also have a legal obligation to keep accounting records, including records of transactions

    Additional information

    We can also collect additional information from you, such as your phone number, full name, address etc.

    We use this information to manage and improve your customer experience with us.

    We will also use this information to tailor any follow up sales and marketing communications with you. For further information, see the section of this privacy policy titled ‘Marketing Communications’.

    If you do not supply the additional information requested at checkout, you will not be able to complete your order as we will not have the correct level of information to adequately manage your account.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: The ability to provide adequate customer service and management of your customer account.

     

    Processing your payment

    After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use both PayPal and Stripe, a third party payment processor.

    Your payment will be processed by on of the above providers, who collect, use and process your information, including payment information, in accordance with their privacy policies.

    You can access PayPal’s privacy policy via the following link: https://www.paypal.com/en/webapps/mpp/ua/privacy-full

    You can access Stripe’s privacy policy via the following link : https://stripe.com/en-GB/privacy

    Transfer and storage of your information

    In providing Card Services, your personal data will be transferred outside the EEA.

    For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

    Legal basis for processing: necessary to perform a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: to fulfil your contractual obligation to pay for the goods or services you have ordered from us.

    Marketing communications

    Our content, goods and services

    When signing up for content, registering on our website or making a payment, we will use the information you provide in order to contact you regarding related content, products and services.

    We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

    You can opt-out from receiving marketing communications at any time by completing our contact form

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: Sharing relevant, timely and industry-specific information on related business services, in order to assist your organisation, grow.

     

    Third party goods and services

    In addition to receiving information about our products and services, you can opt in to receiving marketing communications from us in relation third party goods and services by email by ticking a box indicating that you would like to receive such communications.

    Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

    Consent: you give your consent to us sending you information about third party goods and services by signing up to receive such information in accordance with the steps described above.

    Transfer and storage of your information

    Information for marketing campaigns will be stored outside the European Economic Area on our third-party mailing list provider’s servers in the United States.

    For further information about the safeguards used when your information is transferred outside the European Economic Area, see the section of this privacy policy below entitled Transfers of your information outside the European Economic Area.

    Use of tracking in emails

    We use technologies such as tracking pixels (small graphic files) and tracked links in the emails we send to allow us to assess the level of engagement our emails receive by measuring information such as the delivery rates, open rates, click through rates and content engagement that our emails achieve.

     

    Information obtained from third parties

    This section sets out how we obtain or collect information about you from third parties.

     

    Information received from third parties

    We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

    It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

    Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

    Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

    Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

    Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

    For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

    Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

     

    Information obtained by us from third parties

    In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

    In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

    We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

    You can opt-out from receiving marketing communications at any time by completing our contact form

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

     

    Where we receive information about you in error

    If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

     

    Disclosure and additional uses of your information

    This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

     

    Disclosure of your information to service providers

    We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

    These include the following: Internet services, IT service providers and web developers.

    Our third-party service providers are located both inside and outside of the European Economic Area.

    Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

    We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

    Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

    Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

    Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

     

    Disclosure and use of your information for legal reasons

    Indicating possible criminal acts or threats to public security to a competent authority

    If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

    We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

     

    In connection with the enforcement or potential enforcement our legal rights

    We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

     

    In connection with a legal or potential legal dispute or proceedings

    We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

    Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

    Legitimate interest(s): resolving disputes and potential disputes.

     

    How long we retain your information

    This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

     

    Retention periods

    Server log information: we retain information on our server logs for 3 months.

    Order information: when you place an order for goods and services, we retain that information for seven years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records for tax purposes.

    Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

    Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

     

    Criteria for determining retention periods

    In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

    • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
    • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
    • whether we have any legal basis to continue to process your information (such as your consent);
    • how valuable your information is (both now and in the future);
    • any relevant agreed industry practices on how long information should be retained;
    • the levels of risk, cost and liability involved with us continuing to hold the information;
    • how hard it is to ensure that the information can be kept up to date and accurate; and
    • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

     

    How we secure your information

    We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

    • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
    • using secure servers to store your information;
    • verifying the identity of any individual who requests access to information prior to granting them access to information;
    • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
    • only transferring your information via closed system or encrypted data transfers;

    Transmission of information to us by email

    Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

    We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

     

    Transfers of your information outside the European Economic Area

    Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

    We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

     

    Your rights in relation to your information

    Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

    • to request access to your informationand information related to our use and processing of your information;
    • to request the correction or deletionof your information;
    • to request that we restrict our useof your information;
    • to receive information which you have provided to us in a structured, commonly used and machine-readable format(e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
    • to object to the processing of your information for certain purposes(for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
    • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

    In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

     

    Further information on your rights in relation to your personal data as an individual

    You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

     

    Verifying your identity where you request access to your information

    Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

    These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

     

    How we verify your identity

    Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

    If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

    We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

     

    Your right to object

    You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

    • to object to us using or processing your information where we use or process it in order
    • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
    • to object to us using or processing your information for direct marketing purposes(including any profiling we engage in that is related to such direct marketing).

    You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

    • clicking the unsubscribe linkcontained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
    • By completing our contact form, asking that we stop sending you marketing communications or by including the words “OPT OUT”.

     

    Sensitive Personal Information

    ‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

    Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

    Changes to our Privacy Policy

    We update and amend our Privacy Policy from time to time.

     

    Minor changes to our Privacy Policy

    Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

     

    Major changes to our Privacy Policy or the purposes for which we process your information

    Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

     

    We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

    Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

     

    Children’s Privacy

    Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

    It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.

    Strictly Necessary Cookies

    Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

    If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

    Cookie Policy

    OUR COOKIES AND YOU

    Hello! If you are reading this, then you care about privacy – and your privacy is very important to us. Cookies are an important part of almost all online companies these days, and this page describes what they are, how we use them, what data they collect, and most importantly, how you can change your browser settings to turn them off.

    WHAT IS A COOKIE?

    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

    HOW WE USE COOKIES?

    We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

    WHAT COOKIES DO DAWNROWLEY.COM USE?

    We use cookies for the following purposes:

    Cookie nameLife spanClassificationPurpose
    _gaPersistent (2 years)PerformanceUsed by Google Analytics to distinguish users
    _gat

     

    Persistent (1 Minute)PerformanceUsed by Google Analytics to throttle request rate.
    _gidPersistent (2 days)PerformanceUsed by Google Analytics to distinguish users
    PHPSESSIDSessionStrictly NecessaryUsed to store a generic value to identify your session on our website

     

    WHAT COOKIES ARE USED BY OUR SERVICE PROVIDERS?

    Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

    Google Analytics

    We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at https://www.google.com/policies/privacy/

    Skype/Microsoft Live

    We use Skype and Microsoft Live to provide a VOIP and IM facility on our website.  You can view Microsoft’s Privacy policy here https://www.skype.com/en/legal/

    MANAGING COOKIES

    Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:

    https://support.google.com/chrome/answer/95647?hl=en

    https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    https://www.opera.com/help/tutorials/security/cookies/

    https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

    https://support.apple.com/kb/PH21411

    https://privacy.microsoft.com/en-us/windows-10-microsoft-edge

    Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.